Frequently Asked Questions
How does the Metapet water fountain operate?
All Metapet fountain lines use a continuous water circulation mechanism, simulating a natural flowing stream to stimulate your pet's drinking instinct. The water passes through a multi-stage filtration system to remove fur, debris, and odors before returning to the drinking basin.
What are the capacity differences between the Mio, Flora, and Lira series?
Each model is designed with a different capacity to suit various household needs:
- Metapet Flora 250: 2.5 Liters.
- Metapet Mio 280 (White/Black): 2.8 Liters.
- Metapet Lira 350: Largest capacity at 3.5 Liters (ideal for multi-pet homes or medium-sized breeds).
- Metapet Flora 250: 2.5 Liters.
- Metapet Mio 280 (White/Black): 2.8 Liters.
- Metapet Lira 350: Largest capacity at 3.5 Liters (ideal for multi-pet homes or medium-sized breeds).
What is special about the machine's filter system?
These models typically use multi-layer filters (3 or 4 stages) including: filter cotton to block debris, activated carbon to deodorize/remove Chlorine, and ion exchange resin to soften water, helping prevent kidney stones in pets.
Does the Metapet water fountain make loud noise?
No. These models use a new generation brushless submersible pump, operating extremely quietly (noise level usually below 30-40dB), ensuring it won't affect your sleep or startle your pet.
How do I know when the fountain is out of water?
Metapet products at Pega Homes feature smart water level monitoring:
- Mio and Flora series: Feature a transparent window or scale to observe water levels.
- Safety feature: Integrated sensor automatically cuts power when water is low to protect the pump from burning out.
- Mio and Flora series: Feature a transparent window or scale to observe water levels.
- Safety feature: Integrated sensor automatically cuts power when water is low to protect the pump from burning out.
How often should I replace the filter?
To ensure the best water quality, the manufacturer recommends replacing the filter every 2 - 4 weeks, depending on the source water quality and the number of pets using it.
How do I clean the water fountain correctly?
You should clean the entire body and the pump at least once a week. Most Metapet parts are easily detachable for washing with water. Be sure to carefully clean hair and fur stuck in the pump impeller for better longevity.
What power source does it use? Is it safe?
The machine uses low voltage (usually via 5V USB), making it extremely safe for pets even in case of wire biting. However, using a cord protector is still advised if your pet has a chewing habit.
Is there any difference between the Black and White Metapet Mio 280?
These two products are identical in construction, power, and filtration features. The only difference is the color, allowing you to choose the one that best fits your home interior.
COMPARE METAPET AUTOMATIC WATER FOUNTAINS
| Features | METAPET MIO 280 | METAPET FLORA 250 | METAPET LUMA 350 |
|---|---|---|---|
| Capacity | 2.8 Lít | 2.5 Lít | 3.5 Lít |
| Power Type | Plug-in (24/7) | Wireless (Rechargeable) | Plug-in (24/7) |
| Battery Capacity | - | 5200 mAh | - |
| App Control | ✖ | ✔ (Pet Zero) | ✔ (Tuya / Pet Zero) |
| Filtration System | 3-Layer Standard | Multi-layer Radar Sensor | 5-Layer Ultrafiltration (0.01µm) |
| Key Highlights | Simple & Stable | Smart Radar & Modern Decor | Large Capacity & Ultra Clean |
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