
Frequently Asked Questions
Is there any difference between the Black and White Mio 280 versions?
Both versions have identical technical specifications, 2.8L capacity, and 4-stage filtration system. The only difference is the color, allowing you to choose the one that best matches your home interior.
How often should I change the filter for Metapet Mio 280?
To ensure the best water quality, it is recommended to replace the filter every 2-4 weeks depending on the number of pets and usage environment.
Does the machine make a lot of noise? Can I place it in the bedroom?
The Mio 280 uses a new generation silent pump (below 30dB), which is quieter than a whisper. You can completely place it in the bedroom without worrying about affecting your or your pet's sleep.
What is the "Anti-Dry Burn" feature on the Mio 280?
The machine is equipped with a smart sensor that automatically cuts off power when the water level is too low. This protects the pump from overheating and damage, ensuring safety for your home.
Is the material of Mio 280 safe for pets?
The Metapet Mio 280 is made from high-quality, BPA-free ABS plastic, which is safe for food and pets, durable, and easy to disassemble for cleaning.
How many pets can the 2.8L capacity serve?
The 2.8L capacity is ideal for 1-2 cats or a small dog to use comfortably for 5-7 days without needing a constant refill.