Return and exchange policy

Welcome to the return policy page of PEGA HOMES Co., Ltd. Below are the regulations and conditions related to the return process when you shop at antienhung.vn:

RETURN AND EXCHANGE POLICY – PEGA HOMES CO., LTD.

1. RETURN AND EXCHANGE CONDITIONS:

  • Products can be returned or exchanged within a certain period from the date of purchase, depending on the product type. Please check the details in your order.

2. PRODUCTS ELIGIBLE FOR RETURN OR EXCHANGE:

  • To ensure that the return and exchange process is handled quickly and efficiently, the product must meet the following conditions:
    • Intact, undamaged, and showing no signs of use.
    • The product packaging and labels are intact.
    • Returns and exchanges are accepted within the specified timeframe.

3. RETURN AND EXCHANGE PROCESS:

  • To request a return or exchange, please contact customer service using the contact information provided on the website.

4. RETURN SHIPPING FEES:

  • Return shipping costs will be the responsibility of the customer, except in cases where the product is defective due to our fault.

5. PROCESSING RETURNS AND EXCHANGES:

  • We are committed to processing returns and exchanges quickly and professionally. Detailed information about the order status will be provided to you during the processing.

6. REFUNDS:

  • Refunds will be processed using the original payment method or through other methods if agreed upon.

7. SPECIAL RETURN AND EXCHANGE CONDITIONS:

  • For large project orders, the return and exchange process and conditions may vary. Please contact us directly for more details.

We hope this Return Policy will help you have a safe and satisfying shopping experience at pegahomes.com. Thank you for your trust and support of our products and services. PEGA HOMES .